How To Understand Body Language and Facial Expressions
How My Body Talks Eyes Eye contact is one of the most powerful of all body language skills. Looking a […]
Mind Tools
Mind Tools
How To Identify The Learning Style That Best Describes You
How I Learn Best Listed below are some characteristics of four different learning style. Most people have one dominant style,
Mind Tools
5 Ways To Manage and Resolve Conflicts In The Workplace
The phrase “we disagree to agree” can only be true when conflicts are managed and well handled in a respectful and positive way….
Mind Tools
4 Different Learning Styles: How to embrace diverse groups
Learning styles group common ways that people learn. Everyone has a mix of learning styles….
Mind Tools
10 Great Ways To Improve Communication For Customer Service
How would you define your communication style? How many times have you tried to interact with a customer, only to
Mind Tools
3 Tele-Tone Tools in Nonverbal Communication and How To Understand Them
If you are not serving customers face-to-face, but over the phone, how does nonverbal communication impact your customer relations…..?